Official Store Name: Decentty (General Department Store) Legal Operating Entity: FENTORIS HOLDINGS LLC Registered Address: Colorado, United States Official Support Email: hoangphat18011990@gmail.com

Working Hours (US Mountain Time): Monday – Friday: 9:00 AM – 18:00 PM Closed on Saturday, Sunday and US public holidays

Reply Promise: We will reply to your email inquiry within 24–48 working hours. Please provide your order number when consulting order issues for faster verification.

Scenarios you can contact us for: Order inquiry, logistics tracking, return & refund application, product consultation, policy questions, defective goods after-sales, complaint and suggestions.